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Frequently Asked Questions

Below are answers to the questions we get asked most often. If you can't find an answer please ask by using the button below or contact us.

1  I read there was a 24" w version on some models, but see nothing further about which that is?

2  I am looking for a list of people who can install your product in Philadelphia. I live in 11930 zip code.

3  Hi, I'd like to order a door with a 'brushed gold' hinge but all you have is polished gold or polished brass. Is there anyway to get a brushed gold option?

4  If I ordered the shower glass today, when can I expect to receive it?

5  The seal has holes on either end that seem to let water in. I can clean it with pipe cleaners but was wondering if you had caps for this seal? Thanks

6  Do Ark Showers screens let any water out?

7  When may an Ark Shower Screen not be suitable?

8  How far does the shower screen swing in/out?

9  My toilet/vanity is very close to my tub. Will a shower screen work?

10  Are shower screens safe for bathing children?

11  What is ClearShield?

12  Do I need to specify left or right hand?

13   I am interested in your frameless shower panel. I don’t believe there is a stud behind the tile where I want to install the panel. Can I still install the panel?

14  How do I change the bottom seal?

15  Hi! We've just finished our bathroom renovation with one of your beautiful shower doors, we love it! We got one with the 'clear shield', any special directions for cleaning it? Thank you!

16  What width do I need?

17  When is an Ark Shower Screen a good solution?

18  What height to I need?

19  Do you offer a trade discount?

20  Very interested in the 70 inch frameless unit. Could you provide the approximate shipping costs to Niantic, Ct.?

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