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Frequently Asked Questions

Below are answers to the questions we get asked most often. If you can't find an answer please ask by using the button below or contact us.

1  I have a one-piece tub surround. Will your shower screens work with this?

2  Where can I purchase replacement seals?

3  Do I need someone to come out and measure up?

4  Your FAQs answered lots of my questions. I have another: Do you have the names of one or two pros in San Francisco who have experience installing your screens? I am not "handy" Your product appears to be just what I am looking for. I am thinking of 70 inches high and still deciding between 30 and 33 inches. I would pick semi-frameless because it seems sturdier. I like that you use the thicker glass.

5  Hello, Do you have companies in the U.S? Thank you

6  Is your 30" semi-frameless screen exactly 30" wide or is wider - 30" of glass plus the width of the hinge and mounting bracket?

7  Can I buy the hardware from you guys? Hinges, etc.. - Shelley

8  Where can I download the installation guide?

9  How do I order a replacement seal?

10  My tub is in a corner (not an alcove). Will the water escape at the opposite end of the tub (to where the shower head is)?

11  The shower door in our master is 3/8, I'm concerned about using thinner 5/16? It seems 3/8 is more standard for frameless - do you offer this option?

12  I read there was a 24" w version on some models, but see nothing further about which that is?

13  Have an old tub with rounded tops down the length, but flat tops head and foot. Can your screens work?

14  I am installing a frameless shower screen. I have solid wood framing behind the tile and backer board where the screen will go. Do I need to use the anchors? Or can I just install the screws into the framing?

15  Hi, I'd like to order a door with a 'brushed gold' hinge but all you have is polished gold or polished brass. Is there anyway to get a brushed gold option?

16  Do you make custom sizes? 55"x 30" for example

17  Do Ark Showers screens let any water out?

18  I am looking for a list of people who can install your product in Philadelphia. I live in 11930 zip code.

19  When may an Ark Shower Screen not be suitable?

20  How far does the shower screen swing in/out?

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