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Frequently Asked Questions

Below are answers to the questions we get asked most often. If you can't find an answer please ask by using the button below or contact us.

1  Do I need someone to come out and measure up?

2  Where can I purchase replacement seals?

3  Hello, Do you have companies in the U.S? Thank you

4  Is your 30" semi-frameless screen exactly 30" wide or is wider - 30" of glass plus the width of the hinge and mounting bracket?

5  The shower door in our master is 3/8, I'm concerned about using thinner 5/16? It seems 3/8 is more standard for frameless - do you offer this option?

6  Can I buy the hardware from you guys? Hinges, etc.. - Shelley

7  Where can I download the installation guide?

8  My tub is in a corner (not an alcove). Will the water escape at the opposite end of the tub (to where the shower head is)?

9  How do I order a replacement seal?

10  I am installing a frameless shower screen. I have solid wood framing behind the tile and backer board where the screen will go. Do I need to use the anchors? Or can I just install the screws into the framing?

11  I read there was a 24" w version on some models, but see nothing further about which that is?

12  Have an old tub with rounded tops down the length, but flat tops head and foot. Can your screens work?

13  Do you make custom sizes? 55"x 30" for example

14  Hi, I'd like to order a door with a 'brushed gold' hinge but all you have is polished gold or polished brass. Is there anyway to get a brushed gold option?

15  I am looking for a list of people who can install your product in Philadelphia. I live in 11930 zip code.

16  Do Ark Showers screens let any water out?

17  When may an Ark Shower Screen not be suitable?

18  How far does the shower screen swing in/out?

19  My toilet/vanity is very close to my tub. Will a shower screen work?

20  Are shower screens safe for bathing children?

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