Frequently Asked Questions

Below are answers to the questions we get asked most often. If you can't find an answer please contact us.

21  I have removed my tub and wish to use a shower screen for a walk-in shower? Would it work?

22  Do you offer custom sizes?

23  Your FAQs answered lots of my questions. I have another: Do you have the names of one or two pros in San Francisco who have experience installing your screens? I am not "handy" Your product appears to be just what I am looking for. I am thinking of 70 inches high and still deciding between 30 and 33 inches. I would pick semi-frameless because it seems sturdier. I like that you use the thicker glass.

24  I am installing a frameless shower screen. I have solid wood framing behind the tile and backer board where the screen will go. Do I need to use the anchors? Or can I just install the screws into the framing?

25  Where can I purchase replacement seals?

26  Do I need someone to come out and measure up?

27  I have a one-piece tub surround. Will your shower screens work with this?

28  Where can I download the installation guide?

29   I am interested in your frameless shower panel. I don’t believe there is a stud behind the tile where I want to install the panel. Can I still install the panel?

30  If I ordered the shower glass today, when can I expect to receive it?

31  Hi, I'd like to order a door with a 'brushed gold' hinge but all you have is polished gold or polished brass. Is there anyway to get a brushed gold option?

32  The seal has holes on either end that seem to let water in. I can clean it with pipe cleaners but was wondering if you had caps for this seal? Thanks

33  I am looking for a list of people who can install your product in Philadelphia. I live in 11930 zip code.

34  Do you make custom sizes? 55"x 30" for example

35  How do I order a replacement seal?

36  Have an old tub with rounded tops down the length, but flat tops head and foot. Can your screens work?

37  I read there was a 24" w version on some models, but see nothing further about which that is?

38  My tub is in a corner (not an alcove). Will the water escape at the opposite end of the tub (to where the shower head is)?

39  Very interested in the 70 inch frameless unit. Could you provide the approximate shipping costs to Niantic, Ct.?

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