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Frequently Asked Questions

Below are answers to the questions we get asked most often. If you can't find an answer please ask by using the button below or contact us.

1  What size of tub do I need?

2  Can I replace sliding shower doors with a shower screen?

3  Do you offer a trade discount?

4  Do you offer custom sizes?

5  I have removed my tub and wish to use a shower screen for a walk-in shower? Would it work?

6  I have a one-piece tub surround. Will your shower screens work with this?

7  Where can I purchase replacement seals?

8  Your FAQs answered lots of my questions. I have another: Do you have the names of one or two pros in San Francisco who have experience installing your screens? I am not "handy" Your product appears to be just what I am looking for. I am thinking of 70 inches high and still deciding between 30 and 33 inches. I would pick semi-frameless because it seems sturdier. I like that you use the thicker glass.

9  Do I need someone to come out and measure up?

10  How do I order a replacement seal?

11  Hello, Do you have companies in the U.S? Thank you

12  Can I buy the hardware from you guys? Hinges, etc.. - Shelley

13  Is your 30" semi-frameless screen exactly 30" wide or is wider - 30" of glass plus the width of the hinge and mounting bracket?

14  Have an old tub with rounded tops down the length, but flat tops head and foot. Can your screens work?

15  I read there was a 24" w version on some models, but see nothing further about which that is?

16  My tub is in a corner (not an alcove). Will the water escape at the opposite end of the tub (to where the shower head is)?

17  Where can I download the installation guide?

18  I am installing a frameless shower screen. I have solid wood framing behind the tile and backer board where the screen will go. Do I need to use the anchors? Or can I just install the screws into the framing?

19  The shower door in our master is 3/8, I'm concerned about using thinner 5/16? It seems 3/8 is more standard for frameless - do you offer this option?

20  Do Ark Showers screens let any water out?

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